Resume

Lukas Marsalek 256 Sunrise Crescent
Kingston, ON, K7M 8C3
Cell: 613 827 3766

Value Added:
Already with developed sales skills and competencies in solution and added value selling I am eager to adapt to your company’s sales philosophy and your way of doing business. I have an understanding of the impact of financial decisions, and will be an asset to your company.

Personal Summary:
Personable Experienced Leader
Hard Working Excels Under Pressure
Has Integrity Maintains a Relaxed Work Environment

Education
Business Sales and Marketing, Loyalist College September 2005 - May 2007
Courses Included:
* Customer Relations Management: Taught to build and maintain quality relationships by creating a relaxed and positive climate for selling.
* Territory Management: Taught to maximize profitability by properly maintaining time spent.
* Negotiations: Taught to properly conduct a conversation while setting out goals and achieving them.
* Sales Calls: Taught to diagnose customer’s needs, with the ability to close.
* Computers: Trained in Microsoft Word, Power Point and Excel. As well as Sales Logix, Fosse and Opera.
* Professional Presentations: Taught to professionally present, while maximizing audience engagement.
* Cold Calls: Trained in prospecting.
* Marketing: Taught Marketing Channels as well as Concepts. Conducted professional business plans while seeing them be followed trough on.(Companies included; Belleville Bulls, Gleaner
* Professional Document Writing: Taught to write all professional documents.
Regiopolis Notre-Dame Catholic High School September 2000 – June 2004



Work Experience
Audit Clerk/Guest Services Representative September 2006 - May 2007
Fairfield Inn and Suites by Marriott, Belleville
* Interacted with guests
* Developed phone skills while making room reservations and solving guest queries.
* Managed human relations while checking guests in and out, resolving customer complaints and attending to any situation to arise on hand.

Audit Clerk/Guest Services Representative March 2004 - August 2006
Room Service Porter March
Holiday Inn, Kingston
* Responsible for balancing hotel deposits
* Knowledgeable in preparing bank deposits
* Trusted to take deposits to bank
* Prepared audit report for manager
* Interacted with guests
* Developed phone skills while making room reservations and solving guest queries.
* Managed human relations while checking guests in and out,
resolving customer complaints and attending to any situation
to arise on hand.

Sanitation Worker June 2006 - August 2006
Weston’s Bakery, Kingston
* Maintained machines sanitization between uses
*Knowledgeable to prepare machines for next use
* Trusted to ensured machines cleaned and inspected thoroughly

Cashier Sept 2004 - May 2005
Quick Chek, Kingston
* Trusted to operate cash and rang in sales
* Responsible for stocking shelves and fridge
Security Guard May 2004 - Sept 2004
Alliance Security Response, Kingston
* Trusted to act as a security guard at sites, events and car dealerships
Cashier/Line Cook June 2002 - May 2004

KFC/Taco Bell, Kingston
* Trusted to ring in sales and took cash from customers
* Knowledgeable to perform duties as a line cook for both KFC and Taco Bell

Volunteer Experience
Kingsdale Chateau/ Providence Manor Retirement Home
* ran weekly bingo for residents
* made beds, distributed snacks, interacted with residents
Kingston Township Minor Hockey Association (KTMHA)
* assisted with coaching atom hockey team (10 year old)
Regiopolis Notre Dame (RND) “ACE” Program
* helped “at risk” kids with homework and after school activities.
2006 OHL All-Star Game
*Sold tickets to viewers for a half time show Mascot race
* Helped set up and tear down venue.





References Available on Request